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IMPLEMENTATION

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DIGITAL VISITOR MANAGEMENT

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Prozesse für die Pandemie

DIGITAL PROCESSES

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Process management with a safety perspective

Logo_JamesSoftware processes that can be established quickly, a connection to existing hardware and software, and an omnipresent focus on security – visitor and identity management has never been as comprehensive as with JAMES.

With a wealth of functions and processes, JAMES accompanies you on your path to digital transformation as well as in achieving the increasingly required TISAX compliance. Transparent and auditable contractor and visitor management, DSGVO-compliant data protection, and training for employees and contractors are just a few examples of company processes that you can map with JAMES.

The direct connection to your access control system also enables comprehensive identity management. Multi-level approvals (e.g. for access to special areas) involving OEMs, security of information, individual NDAs and effective process planning are just a few points that help you with both digitization and certification.

The most important functions for interlocked process management

In order to be able to integrate seamlessly into existing processes, a connection to already existing and very different hardware and software is naturally required. Therefore, we attached great importance to the highest possible degree of flexibility in the development of our visitor management system.

Secure visitor management with pre-registration app, Outlook plugin, and digital kiosk systems for autonomous reception.

 

Identity management and multi-level approval processes e.g. by a security board or by the customer of the respective cage

Connection of biometrics and document scanners for verification of identity

Multilingual kiosk systems for autonomous reception / as digital gatekeepers (self check-in, info and visitor panels)

 

Fully integrated security processes for intellectual property protection (e.g. prototype protection), TISAX

 

Generation of sustainable data for e.g. Suspicious Activity Reports (SAR)

Data protection compliance (GDPR and DSGVO) for legally compliant data processing e.g. of all visitor data

Auditable, digital process control for planning, monitoring and documentation

External company management such as registering employees, blocking companies, regulating access, etc.

Logistics processes for managing warehouses, loading docks, waiting areas, access roads and connection to ERP systems and video analysis

Multilingual training and briefings at the kiosk or in the web portal to ensure operational safety and release from liability

 

Interfaces to various digital surveillance systems such as video surveillance and access control

Zoning to manage diverse zones on a site, e.g. for different safety instructions or access regulations

Dynamically communicate, establish and effectively follow up on new hygiene concepts

Alarming and evacuation through integrated alarm server and digitally upgraded assembly points

Efficient access management for visitors and external companies through connection to access control systems

Process example: Contractor management

On this page you will find a timeline showing JAMESlingo as part of the overall visitor process. Since JAMESlingo was developed as a module for JAMES, it is important for us to show the original usage possibilities in the overall context.

However, the process as such naturally results from the interaction between our visitor management software and the (security) staff on site. Thinking further, this process can of course also be transferred to other authorities or public institutions with a high volume of foreign-language visitors.

You can find more examples in the form of further timelines in our brochure “Establishing processes simply”. Here, we present numerous process examples learned in practice, showing different areas of application – from logistics to the management of external companies.

To obtain this brochure, simply click on the button below on this page and download the brochure as a PDF.

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